Patient Guide

Everything you need to travel, pay, and receive care in China

Four practical guides that walk you through every logistics step of your LotusBridge journey — from visa to discharge.

Guide 01

Visa Guide

LotusBridge helps you identify the correct category and assembles the supporting documents you need for a clean, fast approval.

Visa categories at a glance

VisaPurposeDuration
S2Short-term private affairsUp to 180 days
S1Long-term private affairsOver 180 days
LTourismTypically short stays
Q1 / Q2Family visits to Chinese citizens / permanent residentsVaries
MCommercial and trade activitiesVaries

Visa-free entry that permits medical treatment

Certain Chinese visa-free policies explicitly list "seeking medical treatment" as a lawful purpose of entry. Eligibility depends on your nationality and the specific policy. Always confirm the current policy before travel.

30-Day Hainan Visa Exemption (59 countries)

Purpose
Medical treatment, business, tourism, family visits (no work or study)
Max stay
Up to 30 days
Coverage
Hainan Province only — U.S. passport holders are on the 59-country list
Ticket requirement
No third-country ticket needed

240-Hour Transit Visa Exemption

Purpose
Transit only — must depart to a third country
Max stay
Up to 10 days (240 hours)
Coverage
24 designated provinces (cross-region travel allowed)
Ticket requirement
Confirmed onward ticket to a third country required

30-Day Nationwide Visa Exemption

Purpose
Tourism, business, family visits, short-term consultations
Max stay
Up to 30 days
Coverage
Nationwide (check current eligible nationalities)
Ticket requirement
No third-country ticket needed

LotusBridge is not a registered visa or immigration agency. We provide administrative facilitation and logistical coordination — including a patient-specific document checklist, pre-submission review, and timeline alignment with your treatment schedule.

Check your visa status
Guide 02

Payment Guide

  1. 1Our service fees are fully transparent, and we help patients obtain transparent pricing for hospital treatment.
  2. 2Payment for our service fees is flexible and can be made via wire transfer, ACH, Zelle, PayPal, and other methods.
  3. 3Treatment fees at Chinese hospitals are primarily paid through WeChat Pay and Alipay.

Mobile Payments in China: WeChat Pay & Alipay

China is overwhelmingly cashless. WeChat Pay and Alipay are the two dominant mobile payment platforms, used everywhere from hospital billing counters and pharmacies to taxis, hotels, and restaurants. Setting up at least one of these apps before you depart keeps your medical journey — and everyday logistics — running smoothly. LotusBridge recommends installing and verifying both, since merchant compatibility varies between the two. If WeChat Pay and Alipay are both unavailable, patients can pay in RMB cash at the hospital cashier or use a physical UnionPay or supported international bank card.

Transaction efficiency

Settle hospital bills, pharmacy costs, and daily expenses by scanning a single QR code — no cash counting or card swiping.

Reduced cash dependency

No need to carry large amounts of RMB, and you bypass the limited acceptance of international credit cards at local institutions.

Consolidated records

Every healthcare and personal expense is logged in one app, making reconciliation and insurance claims straightforward.

Supported international cards: Visa, Mastercard, JCB, Discover, American Express, Diners Club, and UnionPay (Alipay). A small, refundable verification charge confirms card validity when you first link it.

LotusBridge never collects treatment fees directly — payments go to the hospital and verified service providers, with receipts for every charge.

Guide 03

Travel Guide

From landing to discharge and back home, every leg of your trip is coordinated so you and your family can focus on recovery.

Flights and arrival

We help book flights to match your treatment dates and arrange airport meet-and-greet with private transfer to your lodging or hospital.

Lodging near your hospital

Choose from partner hotels, serviced apartments, or family-friendly recovery suites within minutes of your treatment center.

Daily ground support

A bilingual coordinator and interpreter accompany every appointment, test, and procedure, and handle local transport throughout your stay.

Recovery travel home is planned in advance with your physician, including any in-flight medical considerations and follow-up handoff.

Guide 04

Hospital Guide

LotusBridge partners with leading JCI-accredited and top-tier Chinese hospitals across China’s first-tier cities.

Where you’ll receive care: China’s leading medical-tourism hubs

LotusBridge recommends hospitals and cities across China’s first-tier hubs — not only Shanghai and Beijing, but also Guangzhou, Shenzhen, and other major cities. Each combines top-tier clinical infrastructure with the international patient services your journey depends on.

Beijing

A national hub for specialized clinical care and medical research

Beijing is a primary hub for medical tourism in China, defined by its high concentration of specialized healthcare facilities and medical research centers. The city’s healthcare infrastructure encompasses over 12,500 medical institutions, including more than 50 Grade III Class A hospitals — the highest clinical classification in China’s healthcare system. For international patients, this means access to established clinical resources and advanced treatment protocols at competitive cost structures.

Shanghai

An evolving international healthcare provider with standardized cross-border pathways

Shanghai serves as a primary destination for medical tourism in China, supported by measurable clinical advancements, standardized Traditional Chinese Medicine (TCM) integration, and systematic regulatory policies. International patient intake capacity is established through the municipal designation of 13 public hospitals as international pilot units and the operational expansion of the Shanghai New Hongqiao International Medical Center. As of 2023, Shanghai’s medical network comprises over 6,400 institutions.

International standards and quality assurance

  • International departments: Key public hospitals operate specialized departments to accommodate cross-border patients, integrating logistical support with clinical care while respecting specific cultural and dietary requirements.
  • Language & administrative support: Facilities such as Beijing United Family Hospital employ bilingual (Chinese/English) staff and offer dedicated medical translation services alongside English-language appointment systems.
  • JCI accreditation: A significant number of hospitals in major Chinese hubs hold Joint Commission International (JCI) certification, indicating adherence to standardized global patient safety, facility management, and operational protocols.
  • Standardized patient pathways: These institutions have implemented standardized international patient pathways, featuring multilingual clinical staff and integrated case management systems for foreign nationals.

Every partner hospital is vetted for clinical quality, safety standards, and experience treating international patients.

Questions & Answers

Frequently Asked Questions

Quick answers to the logistics questions patients ask most before traveling to China.

Ready to start your journey?

Our coordinators will walk you through every guide in detail, tailored to your treatment.

Talk to a Coordinator